CONTACT US
0861 791 6425
Head Office
Co-ordinates: -26° 5' 8", +27° 57' 29.17"
Boskruin Office Park
President Fouché Avenue
Boskruin 2154
(Entrance Boskruin Village Centre)
P O Box 1555, Fontainebleau, 2032
Fax: 086 559 7830
Contact Numbers
| Resolution Life: Tel: .0861 543 326 Fax: 0865 599 451 |
Resolution Insurance: Tel: 011 801 8160 Fax: 086 685 0357 |
Resolution Underwriters: Tel: 011 801 2400 Fax: 0865 552 6824 info@resolutionunderwriters.co.za |
| Resolution Health: Client Services 0861 796 6400 (week days) 7:30 - 17:00 |
Zurreal 0861 ZURREAL / 9877 325 |
Zurreal Healthcard 011 796 6464 |
| Pre-authorisation 0861 796 6400 0861 111 778 |
Emergency Assistance ER 24 - Tel: 084 124 |
ResoBaby 0861 111 778 resobaby@resomed.co.za |
| Chronic Medication Authorisation 0800 132 345 (Doctors and Pharmacists only) |
HIV/Aids Disease Management CareWorks 0860 101 110 |
| Dental and Optometry Benefits Tel: 0861 74 33 67 Fax: 086 271 8937 (Dental) Fax: 086 271 8938 (Optom) |
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National Footprint
The principles of accessibility and approachability which are embraced by Resolution are underpinned by the company's extensive national footprint. These regional offices serve as a point of contact for clients as well as a base from which the Distribution teams operates for new business development.
The national Head Office, situated in Randburg, Gauteng is well positioned to support Resolution's vision of delivering superior products and services to its clients
Representatives
Select an area to view the Representative's contact details
JHB
Amanda van der Westhuizen
Boskruin Office Park
President Fouché Avenue
Randburg
011 801 2081
Durban
Neels Laas
1st Floor; Unit 2
Gateway Office Park
1 Sugar Close
Umlanga Rocks
031 566 4121
031 566 4125
Nelspruit
Bianca Scholtz
086 658 7124
Cape Town
Karin Haggard
1st floor, Block D
Belvedere Office Park
Bella Rosen Street
Bellville
Cape Town
021 918 6210
021 914 5322
Rustenburg
Vincent Shaw
11a Barbett Avenue
Safari Gardens
Rustenburg
014 533 1945
086 509 1567
East London
18 Falcon Ridge
Harburn Road
Nahoon Valley Park
East London
043 748 5747
043 748 5286
George
110 Klipper street
Mossel Bay
George
044 690 3920
086 538 5428
Polokwane
Henna Venter
Welgelegen
Polokwane
087 943 3062
082 568 2691
Bloemfonetein
35 Brill Street
Westdene
051 430 2238 / 9
051 430 224
Vaal
Craig Kriek
084 440 1357
0861 791 6425
Nelspruit Mpumalanga
013 741 1189
North West
014 533 1945
Resolution Health
| Resolution Health: Client Services 0861 796 6400 (week days) 7:30 - 17:00 Email: clientservices@resomed.co.za |
Zurreal 0861 ZURREAL / 9877 325 |
Zurreal Healthcard 011 796 6464 |
| Pre-authorisation 0861 796 6400 0861 111 778 |
Emergency Assistance ER 24 084 124 |
ResoBaby 0861 111 778 resobaby@resomed.co.za |
| Chronic Medication Authorisation 0800 132 345 (Doctors and Pharmacists only) |
HIV/Aids Disease Management CareWorks 0860 101 110 |
| Dental and Optometry Benefits Tel: 0861 74 33 67 Fax: 086 271 8937 (Dental) Fax: 086 271 8938 (Optom) |
Group member enquiries with an allocated CLO |
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Member or Provider enquiries |
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Broker or BC enquiries |
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Provider Amendments (pr bank details, Network, etc) |
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2011 and 2012 statements |
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Membership Amendments (name changes, mem banking details, birth certificates, etc) |
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Proof of contributions and premium related enquiries |
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Member Card Requests |
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New Application forms and Additional Dependant forms |
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Dental benefits and claims |
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Optical benefits and claims |
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Pre-Authorisation requests |
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New claim submissions (i.e. claims not yet captured) Electronic (EDI) submissions preferable |
Resolution Life
| Resolution Life: Tel: .0861 543 326 Fax: 0865 599 451 Email : info@resolutionlife.co.za |
Resolution Insurance
| Resolution Insurance: Tel: 011 801 8160 Fax: 086 685 0357 |
Resolution Underwriters
| Resolution Underwriters: Tel: 011 801 2400 Fax: 0865 552 6824 info@resolutionunderwriters.co.za |
Contact us
IMPORTANT NUMBERS
| Client Services | 0861 796 6400 |
| Zurreal | 0861 ZURREAL / 9877 325 |
| Pre-Authorisation | 0861 111 778 |
| Dental and Optometry Benefits | 0861 74 33 67 |
| ResoBaby | 0861 111 778 |
