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CSR
From little acorns, mighty oak trees grow
As a leading company in the medical insurance industry in South Africa, we have the responsibility to reach out and make a difference in the disadvantaged communities in our country. It’s about getting our employees involved and to give them the opportunity to make contributions through various ways - through a no ordinary experience.
With Resolution's CSR key projects, our objectives are:
- To proactively reach out to communities in need
- To foster a social responsibility culture by encouraging employee involvement
- To provide opportunities for all our employees to get involved in a variety of ways
- To align our business objectives with our social investment initiatives by providing health care and support to disadvantaged communities
Tom Brokaw said “It’s easy to make a buck, but it’s a lot tougher to make a difference.” It’s therefore about sustainable solutions to meet those needs and challenges facing the people in South Africa.
“Corporate Social Investment for Resolution is our way to give something to our surrounding community. For us, it is a commitment that goes beyond one that is purely financial. It’s a helping hand our company gives to those who need it and this we do through our various, unique key projects such as, our Employee Volunteer Programme, the Good Hope Child Care Centre in Thembisa, who hosts aids orphans and gives support to families of HIV relatives and to cover hospitalisation costs of disadvantaged children at Fontainebleau Primary School” – Natascha Heyman, Marketing and Communications Manager.
Corporate Social Investment is more than writing a cheque. It's a commitment that goes beyond one that is purely financial. It's a helping hand our company gives to those who need it and this we do through our various unique key projects such as Etienne de Bruyn Sport Development, the Good Hope Child Care Centre in Thembisa, which hosts AIDS orphans and gives support to families of HIV relatives, and the provision of medical cover to children of the Firlands Children's Home in Linden.
GOOD HOPE CHILD CENTRE – THEMBISA
The Good Hope Child Care Centre (GHCC)’s vision is to establish a fully functioning child care centre with adequate facilities to operate effectively. This is in line with their mission to provide care, comfort, dignity and hope to bedridden patients and orphans and educate their families to be able to look after their patients.
Resolution actively encourages and promotes staff involvement in all our projects. Aligning our business
objectives with our social investment projects, we develop South African communities in the healthcare
sector.
Our employees assisted this centre through our Toy Run during the month of May by donating bags of
toys to these children who have never owned a toy before. Old clothes and blankets guaranteed that
these children and their caretakers would be warm during winter.
FONTAINEBLEAU PRIMARY SCHOOL HOSPITALISATION
Resolution covers all trauma and hospitalisation costs for 17 children from Fontainebleau Primary School, as part of our Corporate Social Responsibility programme. These children are identified by wearing wrist bands with their name, birth date, contact numbers and their allergies.
BONSMARA TRAINING
Each quarter 20 Bonsmara herdsmen get the chance to learn how to become good herdsmen and they are taught basic essentials from life. These 20 herdsmen are identified by farmers who send them to this valuable course.
EMPLOYEE VOLUNTEER PROGRAMME
Every member of society has a responsibility to help build a better future for all, especially in areas where
resources are scarce and poverty abound.
Together with their commitment to the Good Hope Child Care Centre, we encourage our staff to be
actively involved in other projects as well. This initiative is a volunteer programme amongst the staff and
proved to be extremely successful in the past. Through this initiative they can contribute their skills and
time to change someone else’s life.
Employee Volunteer Week
Our staff participated in CAF’s Employee Volunteer Week from 9-15 March 2009. Read more about this. (link http://www.volunteerweek.org.za/fs-activities.htm)
“We are often negative about things surrounding us. And this negativity becomes so important that it
casts a shadow on things that are good and right in this world. We read the daily paper, watch the news
and conclude that this world is broken, beyond repair. Also, that the world is imperfect and cannot be
changed. Then one day, you come into contact with people less fortunate than yourself. People that live
in a world more imperfect than ours. People that – after all the sadness, after all the tears filling up the
years, can still look at you and smile. Then you recognise, the world is perfect. But perfection can only be
accomplished when you look and live beyond the imperfections.” – Resolution employee
MONTHLY CAMPAIGNS
Within our Employee Volunteer Programme we have monthly campaigns amongst our staff to donate the
things they don’t use at home and to contribute to those who can make use of them.
• Toy run in May
• Toys ensure healthy child development as it fosters mental, physical, emotional and social
• development. Resolution staff was responsible for the smiles on the faces of the Good Hope
• Child Care Centre children, when they delivered bags of toys.
• Let’s Cover Them
• In the spirit of making a difference in the lives of those unfortunate, Resolution encouraged and
challenged our staff to lend a
• hand in keeping people without homes warm this winter.
• Caring can be shown in many ways such as a kind word or the simplest of gestures. This winter
our staff made their gestures
• as simple as donating blankets and old clothes.
• Some of these blankets were donated to homeless people from a soup kitchen in Malibongwe
and to various other projects as
• well.
• So far, we have donated toys to children who are in need and with temperatures, dropping to 2 degrees; we kept those on the
• streets warm...so now it was time to feed them.
• During the month of July our “Dip `n Ouma and maize-meal” drive gave staff, members and service providers the opportunity,
• to donate rusks or maize meal.
• Crossroad Coffee-house is a home to homeless people who are trying to turn their lives around. All rusks were donated to
• them and our aids orphanage in Thembisa as the orphanage has a great need for maize-meal. As maize meal is a basic
• commodity and is the staple diet for the majority of Southern Africa, the donation didn’t only feed these hungry children, but
• was a gift that actually changed the circumstances that they live in.
RESOLUTION THINKS GREEN
- Waste is becoming a dire threat
- Trees are being cut down at an alarming rate
- Fertile soil is irreparably damaged
- Consumerism is at its height
As a corporate company it is our responsibility to minimise our waste and then to re-use or recycle as much of it as possible. As citizens of the world, we need to actively participate in responsibly saving what’s left of our fragile eco-system for the generations to come. It is with that in mind that we at Resolution believe everyone has an important role to play in caring for the environment.
Our commitment:
- Minimising energy and water usage in our buildings and vehicles in order to conserve supplies.
- Promoting environmental awareness among our employees and encouraging them to work in an environmentally responsible manner.
- Monitor and measure our waste management practices, implementing and managing recycling programmes where possible, and reducing total waste sent for disposal in all other areas deemed reasonable.
- Encourage and support similar environmental standards from our suppliers and contractors.



